Cookies & Privacy

INFORMATION ON THE PROTECTION OF PERSONAL DATA

As VIGORV, we highly prioritize the processing and safeguarding of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data ("Law"). We would like to inform our customers about the purposes and methods of collecting, processing, and transferring personal data, as well as your rights arising from the Law.

1. Methods of Collecting Personal Data

As VIGORV, in our capacity as the data controller, we collect your personal data through verbal, written, or electronic means, such as our website, social media platforms, mobile applications, and other similar channels. This is done in compliance with our legal obligations and for purposes such as:

Allowing you to benefit from our brands' services,
Informing you about our campaigns with your consent,
Recording your suggestions and complaints,
Establishing better service standards,
Determining and implementing VIGORV’s commercial and business strategies.

2. Processing and Purpose of Personal Data

As VIGORV, acting as the data controller, we may collect, record, store, retain, modify, update, periodically check, reorganize, classify, and process the personal and/or sensitive personal data obtained with your consent through various communication channels such as:

Our call centers,
Written communication channels,
Social media pages,
Mobile communication channels,
In-store communication channels.

Your data may be retained for the duration required by the processing purpose or as stipulated by relevant legislation. It may be shared or transferred to VIGORV’s business partners, legal entities, or public institutions as required by law or operational necessity, both within Turkey and abroad.

We process personal data in full compliance with the Law No. 6698 on the Protection of Personal Data and related regulations to enable our customers to benefit from our brand services, notify them about campaigns (with their consent), record their suggestions and complaints, and establish commercial and business strategies.

3. Transfer of Personal Data

VIGORV may share your personal data with the following entities, provided that your explicit consent is obtained or in cases where permitted by law with necessary security and confidentiality measures:

Our group companies,
Business partners,
Clients with whom we have contractual agreements,
Suppliers,
Audit companies,
Public authorities and institutions legally authorized to request this data.

Such data transfers aim to facilitate business operations, establish and maintain relationships with data subjects and customers, provide services, offer opportunities, and enhance service quality.

4. Rights of the Data Subject Under Article 11 of the Law

According to the Law No. 6698, VIGORV shall respond to data subjects regarding the following requests:

a) Confirm whether VIGORV processes personal data about them, and if so, determine which personal data is processed,
b) Obtain information about the purposes of processing personal data,
c) Learn whether their personal data is transferred to third parties in Turkey or abroad,
d) Request corrections if their personal data is processed inaccurately or incompletely,
e) Request the deletion or destruction of personal data in accordance with the Law,
f) Request that third parties to whom their personal data has been transferred be informed of any corrections, deletions, or destruction of data,
g) Object to any adverse outcomes resulting from the exclusive analysis of their data via automated systems,
h) Request a copy of their personal data.

For inquiries or concerns, please contact us using the details below:

Company Name: EROCOMPANY TEKSTİL KOZMETİK GIDA SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Phone Number: +90 212 111 11 11
MERSIS Number: –
Tax Office: BEYKOZ
Tax Number: –
Address: Kavacık Mah. Fatih Sultan Mehmet Cad. Tonoglu No: 3 İç Kapı No: 4 Beykoz/ İstanbul
Email: info@vigorv.com

Privacy and Security

To provide better services, VIGORV Online Shop collects certain personal information from its customers (such as name, age, interests, and email address). This information is used exclusively within VIGORV Online Shop for purposes such as:

Conducting periodic promotional campaigns,
Creating special promotional activities for customer profiles,
Preventing unwanted emails,
Enhancing customer classification efforts.

VIGORV Online Shop does not share, sell, or use the information collected through membership forms for any commercial purpose outside of its operations. However, customer information may be disclosed to official authorities when requested in accordance with applicable laws.

Customers have sole access to the information they enter into the system and can only modify it themselves. It is not possible for others to access or change this data.

For security purposes, credit card information entered on the payment page is never stored on VIGORV Online Shop servers or the servers of service providers. All payment transactions occur directly between your bank and your device via the VIGORV Online Shop interface.

Use of Cookies

Cookies are small text files or pieces of information that are stored on your computer or mobile device (such as a smartphone or tablet) when you visit our website.

We use cookies to:

Make our websites easier to use,
Adjust them to better suit your interests and needs,
Store your preferences for a more personalized experience.

Cookies also help speed up your future interactions with our website. Additionally, we may use cookies to collect statistical data to understand how visitors use our website and improve its design and functionality.

For further inquiries, please contact us:

Company Name: EROCOMPANY TEKSTİL KOZMETİK GIDA SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: Kavacık Mah. Fatih Sultan Mehmet Cad. Tonoglu No: 3 İç Kapı No: 4 Beykoz/ İstanbul
Phone Number: +90 212 111 11 11