Legal Notice
ARTICLE 1 – SUBJECT AND PARTIES OF THE AGREEMENT
1.1. This agreement determines the rights and obligations of the parties under the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts regarding the sale of products and services purchased by the Consumer. The products and their delivery details are provided on the website https://vigorv.com/ (hereinafter referred to as the "WEBSITE").
1.2. The Consumer acknowledges and declares that they have been informed about and confirmed the essential characteristics, sales price, payment method, delivery conditions, and right of withdrawal of the goods or services subject to sale. The Consumer has placed an order electronically in accordance with these contract provisions. The pre-information on the payment page of the website https://vigorv.com/ and the invoice constitute an integral part of this agreement.
1.3. SELLER INFORMATION
Name: EROCOMPANY TEKSTİL KOZMETİK GIDA SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: Kavacık Mah. Fatih Sultan Mehmet Cad. Tonoglu No: 3 İç Kapı No: 4 Beykoz/İstanbul
Phone: +90 212 111 11 11
Email: info@vigorv.com
Customer Service: +90 212 111 11 11
ARTICLE 2 – DATE OF AGREEMENT
2.1. This agreement is concluded on the date when the Consumer completes their order through the WEBSITE, and a copy of the contract is sent to the Consumer’s email address.
ARTICLE 3 – PRODUCTS AND SERVICES SUBJECT TO THE AGREEMENT
3.1. The details of the products and services ordered by the Consumer, including their sales prices with taxes and relevant information, are listed below. All products listed in the table below are hereinafter referred to as "Product(s)."
| Image | Product | Unit Price | Quantity | VAT Amount | Sales Price |
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ARTICLE 4 – DELIVERY OF PRODUCTS
4.1. The Product shall be delivered within a maximum of 30 days to the delivery address specified by the Consumer on the WEBSITE or to the person/institution indicated by the Consumer, properly packaged and with an invoice.
If fulfilling the order becomes impossible, the Seller shall notify the Consumer in writing or through Data Retention within three (3) days and refund all payments received, including any delivery costs, within no later than fourteen (14) days. The unavailability of stock does not constitute impossibility.
4.2. If the Product is to be delivered to a person/institution other than the Consumer, the Seller is not responsible if the recipient refuses to accept the delivery.
4.3. The Consumer is responsible for inspecting the Product upon delivery and, if any damage caused by shipping is observed, must refuse the delivery and request a report from the courier representative. Otherwise, the Seller will not accept liability.
ARTICLE 5 – PAYMENT METHOD
5.1. Since installment sales are only available through banks’ credit cards, the Consumer acknowledges that they have confirmed the relevant interest rates and late fees. The interest and late fees shall be applied according to the contract between the Bank and the Customer. Payment options such as credit and installment cards provided by banks and financial institutions are financial services provided directly by the relevant institution and are not considered installment sales by the Seller. In cases where the transaction is considered an installment sale by law, the Seller reserves the right to terminate the contract or demand the full remaining debt with interest if any installment is unpaid. In case of default by the Consumer, a monthly default interest rate of 5% will be applied.
ARTICLE 6 – GENERAL TERMS
6.1. The Consumer acknowledges that they have reviewed the essential characteristics, sales price, payment method, and delivery details of the products displayed on the WEBSITE and have confirmed these electronically before purchasing.
6.2. By confirming this agreement electronically, the Consumer confirms that they have received the correct and complete information regarding the seller’s address, essential features of the ordered products, prices including taxes, payment and delivery terms, and withdrawal rights.
6.3. The Seller is responsible for delivering the ordered Product undamaged, complete, and in accordance with the specified characteristics, along with warranty certificates and user manuals, if applicable.
6.4. If fulfilling the contract becomes impossible, the Seller must notify the Consumer and may offer an equivalent product of equal quality and price.
6.5. If the payment is not made or is canceled in the bank records, the Seller is released from the obligation to deliver the Product.
6.6. If the bank or financial institution does not transfer the payment to the Seller after the Product has been delivered, the Consumer must return the Product to the Seller within three (3) days at their own expense.
ARTICLE 7 – DELIVERY PROCEDURES
7.1. The Product shall be delivered within a maximum of 30 days to the delivery address specified by the Consumer. If fulfillment becomes impossible, the Seller shall notify the Consumer and refund all payments within fourteen (14) days.
7.2. If the Product is to be delivered to another person/institution and they refuse to accept it, the Seller bears no responsibility.
7.3. The Consumer is responsible for inspecting the Product and, if shipping damage is observed, must refuse the delivery and request a report. Otherwise, the Seller is not liable.